Delivery/Shipping Policy

Free Shipping on all Orders

We only ship to the United Kingdom and all prices are in GBP.

Handling Time 1-2 Days Monday to Friday.

Transit Time 5-7 Days Monday to Friday.

Order Confirmation:

Once confirmed, we will process the payment and your order will be dispatched and tracking information will be sent to you.

Order Delivery:

Once your order has been placed, and ready for dispatch, we will charge your card and your order will be dispatched. Please contact us at info@firesidedreams.com if you have any questions regarding your order or please call us on 0333 090 9197.

Damages:

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@firesidedreams.com so that we can take further action.

Cancellations & Refunds:

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.